PRIVACY POLICY

Deam Auto Care LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website deamautocare.com or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Request a quote or appointment
• Contact us via phone, email, or contact forms
• Subscribe to our newsletter or marketing communications
• Interact with us on social media

This information may include:

• Name
• Email address
• Phone number
• Mailing address
• Vehicle information (make, model, year)
• Service preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent
• Referring website
• Device identifiers
• Geographic location (city/region level)

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information about your interactions with our website. These technologies help us:

• Remember your preferences
• Understand how you use our website
• Improve our website and services
• Deliver relevant advertising

Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics)
• Advertising Cookies: Used to deliver relevant ads and track ad campaign performance (e.g., Google Ads)
• Social Media Cookies: Enable social media features and sharing

How We Use Your Information

We use the information we collect for various purposes, including:

• Providing and managing our services
• Processing your service requests and appointments
• Communicating with you about your vehicle and services
• Sending promotional materials and special offers (with your consent)
• Improving our website and customer experience
• Analyzing website usage and trends
• Delivering targeted advertising
• Complying with legal obligations

Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist with website hosting, analytics, marketing, and business operations
• Advertising Partners: Google and other advertising platforms to serve relevant ads
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Opt out of marketing communications and targeted advertising
• Data Portability: Request your data in a portable format

To exercise any of these rights, please contact us using the information provided below.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites (such as Facebook, Instagram, and Google). We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website and services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we have collected information from your child, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy periodically.